Privacy Policy

Who We Are?

At The Agora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when visiting our website or making a reservation. By using our website and providing us with your information, you consent to the practices described in this policy. Our website address is https://theagora.co.uk.

Reservation Data:

When you make a reservation at The Agora website, we collect the following information to ensure a smooth booking process and to provide you with excellent service:

Customer Name: We collect your name to personalise your reservation and address you appropriately.
Customer Email: We collect your email address to send you a confirmation and any relevant updates regarding your reservation.
Customer Phone Number: We collect your phone number to contact you if needed and to confirm your reservation details.
Customer Message: We offer the option to include a message with your reservation to accommodate any special requests or preferences.
Reservation Date and Time: We collect the date and time of your reservation to ensure that your table is prepared and ready upon your arrival.
Number of Guests: We collect the number of guests to allocate appropriate seating arrangements and ensure a comfortable dining experience for everyone at your party.

We assure you that your reservation data is securely stored and used solely for the purpose of managing your reservation effectively.

Newsletter:

If you choose to subscribe to our newsletter, we collect the following information to provide you with updates, promotions, and exclusive offers:

Visitor Name: We collect your name to personalise our communication with you.
Visitor Email: We collect your email address to send you our newsletter and other relevant information.

We use trusted and secure systems to manage our newsletter and ensure that your information is kept confidential. You have the option to unsubscribe from our newsletter at any time by following the instructions provided in the emails you receive from us.

Comments:

When visitors leave comments on our website, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media:

If you upload images to our website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies:

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Additionally, when you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites:

Articles on our website may include embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH:

Data Security and Sharing:

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

If you request a password reset, your IP address will be included in the reset email.
Service Providers: We may engage trusted service providers to assist us in operating our website or managing our business. These providers have access to your information solely for the purpose of performing the tasks assigned to them and are obligated to keep your information confidential.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request from a government authority.

HOW LONG WE RETAIN YOUR DATA:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA:

Your Rights:

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to access, modify, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We encourage you to review this page periodically for any updates. Your continued use of our website after any changes signifies your acceptance of the revised Privacy Policy.